FAQ

How do I get my free quote?
You can always get a free quote by using the contact form. Please fill in all the information needed on our form and our team will get back to you within 24 hours weekdays.

Do you need upfront payment before doing the projects?
Yes, commonly we will ask for 50% upfront for us to start doing the project and 50% after the project has been finished.

Can I get a discount?
You will automatically getting discount price if you’re a return customers. This won’t apply to the special offers or limited offers projects.

What is your turnaround time?
The standard initial design on almost every project will be submit to you within 24 hours upon the project started. Which mean when we have received all the complete details of the work and accepted the upfront payment of the project. Please note that it may change depending on the complexity and specifications of your order.

How can I contact you?
Simply go to the contact page and fill in the form to send us questions. We will try our best to respond within 24 hours weekdays. You may also contact us using Skype with the name id : kiebrothers

What kind of payments do you accept?
Kiebrothers offers various methods of payment:
Most recommended one is through paypal.
Directly with your credit card on our site. We accept the following cards: Visa, MasterCard, Discover and American Express.
*Please let us know if you are unable to use any of the above-mentioned payment methods.